---
id: "coronavirus-smarter-crowdsourcing:strategies/Incorporate-communication-about-contact-tracing-in"
type: "GovLab policy strategy"
title: "Incorporate communication about contact tracing into the testing program."
url: "https://coronavirus.smartercrowdsourcing.org/strategies/incorporate-communication-about-contact-tracing-in"
summary: "Incorporate communication about contact tracing into the testing program. Testing centers should inform those who are tested that they will be contacted by someone from the contact tracing program if they test positive. The testing site should provide the name of the contact tracing program and the phone number from which people will receive a call."
source: "The GovLab (coronavirus.smartercrowdsourcing.org)"
licence: "Creative Commons Attribution-ShareAlike 4.0 International License (https://creativecommons.org/licenses/by-sa/4.0/)"
---

# Incorporate communication about contact tracing into the testing program.

Incorporate communication about contact tracing into the testing program. Testing centers should inform those who are tested that they will be contacted by someone from the contact tracing program if they test positive. The testing site should provide the name of the contact tracing program and the phone number from which people will receive a call.

- Timeframe: 1-3 Months (immediate)
- Audience: Private Sector, Healthcare Providers, Organized Civil Society, Nonprofits
- Type: Communications
- Recommendation: [Localization](https://coronavirus.smartercrowdsourcing.org/recommendations/localization)
- Part of: [Smarter Crowdsourcing in the Age of Coronavirus](https://coronavirus.smartercrowdsourcing.org/)

## Actions governments should take

1. Inform people who are being tested that they will be contacted by people from the contact tracing program if they test positive
2. Share information about the organization that is in charge of contact tracing and the telephone number from which they should expect a call
3. Develop communications materials, such as brochures and handouts, that explain the purpose of the contact tracing program and the questions that contactants will be asked